Quality Management

“Quality management can only be achieved if we all pull together” (Claudia Kühnen, QM manager)

To implement highest quality architectural standards is the top priority for 21-Arch GmbH & Co. KG.

An accurate detailed planning and a consistent implementation of the quality standards are essential to achieve a feeling of quality in the spaces created. However, an active quality management is not only revealed by project organization, but already in the office processes. Standardized and structured processes and transparent communication lead to a high level of customer satisfaction.

Now as then – since 2005 already, the quality management of 21Arch is certified according to ISO 9001. Working practice is constantly scrutinized and further developed in all corporate divisions. Only in this way existing high quality standards can be guaranteed and complied with also in future.